Can I switch POS systems without losing my products and customers?
Yes. MB ALFA imports products, categories, prices, customers, suppliers and opening stock during onboarding, and the team runs the first import with you rather than handing over a blank template. Existing barcodes are preserved, and retail products that arrive without one are given an internally generated EAN-13 so every item scans from day one. A single-outlet business is typically selling on the new system within a few days.
The realistic risk in a migration is not the product list — it is the half-configured details: tax rates, printer routing, staff permissions and open customer balances. Ask who is responsible for each of those and confirm it before the switch date.
Run both systems in parallel for one service if you can. It costs an evening and it surfaces every gap.